Your Information at EX88 Never sold — that's our promise Every Connection SSL 256-bit Encryption-Protected Personal data is used solely for Service Operations In Use Privacy Policy Last Updated: January 2026 For any data-related queries Via live chat Get in Touch 48,000+ Your Data Is Safe With Us Your Information at EX88 Never sold — that's our promise Every Connection SSL 256-bit Encryption-Protected Personal data is used solely for Service Operations In Use Privacy Policy Last Updated: January 2026 For any data-related queries Via live chat Get in Touch 48,000+ Your Data Is Safe With Us
Last updated: January 2026

EX88 Privacy Policy — Full Transparency on How Your Personal Data Is Protected

At EX88, every piece of information you share is held in trust. This page clearly explains what data we collect, how it is used, and how it is kept secure — no fine print, no hidden clauses.

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GDPR Aligned with International Standards
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User Rights
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Transparency

EX88's Core Data Protection Principles

How your data is protected — six key points at a glance

Minimal Data Collection

EX88 only collects information that is strictly necessary to provide its services. We do not ask for anything beyond that — we have no interest in your lifestyle habits or personal preferences.

Bank-Grade Encryption

Every connection and data transfer is secured with SSL 256-bit encryption — the same technology used by banks in Bangladesh for their online services.

Never sold to third parties

EX88 never sells your personal information to advertisers, data brokers, or any other third party. This is a commitment we will never walk back.

Your Own Control

You can request to view, correct, or delete any information stored in your account at any time. This right belongs to every member.

24/7 Security Monitoring

EX88's servers and databases are monitored around the clock by a dedicated security team. Any unusual access attempts are automatically detected and blocked.

Aligned with International Standards

EX88 complies with Europe's GDPR standards and international gaming data protection guidelines. Third-party audits are conducted at least once a year.

Who This Policy Applies To

This Privacy Policy applies to all members, registrants, and visitors of EX88 (https://ex88.express). By using EX88, you are considered to have accepted this policy.

01

What Information We Collect

EX88 holds two types of information about you — what you provide yourself, and what is automatically generated as you use the platform.

What you provide directly:
  • At registration: name, mobile number, email address, and date of birth.
  • For identity verification (KYC): national ID card or passport details.
  • At the time of payment: mobile banking number (bKash, Nagad, Rocket).
  • When you contact support: chat messages and details of your inquiry or complaint.
What is collected automatically:
  • IP address and device type (phone/tablet/desktop).
  • Browser name and version, operating system.
  • A log of how long you spent on the platform and which pages you visited.
  • Betting history, deposit & withdrawal records.
  • Login timestamps and failed login attempt records.
What We Don't Collect

EX88 does not track your social media profiles, family details, workplace information, or physical location.

02

How Your Information Is Used

Every piece of information EX88 collects is used for a specific purpose. No data is used arbitrarily or without reason.

Data Type Purpose of Use
Name & Mobile Number For account creation, login verification, and communication purposes
Email Address Important notifications, password resets & promo updates
Payment Information Deposit & withdrawal processing, fraud prevention
KYC Documents Age verification, identity confirmation, and financial compliance
IP & Device Information Security monitoring, multiple account detection
Betting History Responsible Gaming Monitoring & Dispute Resolution
Browsing Logs Platform improvement and technical troubleshooting

EX88 does not build data profiles to target members with irrelevant ads. If you no longer wish to receive email notifications, you can turn them off at any time from your settings.

03

How Long Your Data Is Retained & How It Is Secured

EX88 retains your data for a defined period. Your information is kept for as long as your account remains active. Even after account closure, financial transaction records may be retained for up to 5 years to meet legal requirements.

Technical Security Measures:
  • SSL 256-bit TLS Encryption: All data exchanged between your browser and our servers is fully encrypted.
  • Database Encryption: Stored data is locked with dedicated encryption keys.
  • Firewall & IDS: Unauthorized access attempts are blocked automatically.
  • Regular Backups: Multiple backups across separate locations to protect against data loss.
  • Access Control: Only authorized EX88 staff can access specific data.
  • Penetration Testing: External security audits conducted by independent experts at least twice a year.
In the Event of a Data Breach

In the event of a data security breach, EX88 will notify affected members by email within 72 hours and take immediate steps to resolve the issue.

04

Sharing Information with Third Parties

One of EX88's strictest policies is never selling data to third parties. However, in a limited number of situations, certain information must be shared:

Situations where information may be shared:
  • Payment Processors: A minimum amount of information is shared with bKash, Nagad, or Rocket solely to confirm transactions — only what is strictly necessary to complete the payment.
  • Legal Authorities: We may be legally required to disclose information in response to a court order or government investigation.
  • Anti-Money Laundering: We are legally required to report any suspicious financial activity to the relevant regulatory authorities.
  • Technology Partners: Server hosting and security service providers have limited data access — they are also bound by our confidentiality agreements.

Your data is never shared for any reason beyond those listed here. EX88 does not share any information with advertising companies, data brokers, or other gaming platforms.

Responsibilities of EX88's Technology Partners

EX88 has data processing agreements in place with all third-party service providers it works with. They may not use your data beyond what EX88 permits, and they may not share it further with other parties.

05

Cookies & Tracking Technologies

EX88 uses cookies and similar technologies to enhance your browsing experience and keep the platform running smoothly.

Cookies can be disabled or cleared from your browser settings. However, disabling essential cookies may cause login sessions to stop working.

06

Your Rights Over Your Data

Every EX88 member has a number of rights over their own data. To exercise any of these rights, contact the support team — requests are typically handled within 7 business days.

Your Data Rights

Right of Access You can request a copy of the data EX88 holds about you.
Right to Rectification You may request corrections to any inaccurate or outdated information.
Right to Erasure Under certain circumstances, you may request that your data be deleted.
Right to Restrict Processing You can restrict how your data is used for specific purposes.
Right to Object You may object to promotional emails or specific uses of your data.
Right to Portability You can obtain your data in a machine-readable format.

How to Exercise Your Rights

To submit any request regarding your data at EX88, follow the steps below:

  • Log in → Profile Settings → go to the "Privacy & Data" section — you can submit requests directly from there.
  • Email us directly at: support@ex88.express — use the subject line "Data Request".
  • Message us in Bengali via live chat — our support team will walk you through the right process.
  • Once a request is received, EX88 typically responds within 7 business days.
  • Complex requests (such as a full data export) may take up to 30 days to process.
Free

All data-related requests are handled free of charge. No fees apply.

07

Protection of Minors' Data

EX88 is strictly for individuals aged 18 and above. We do not knowingly collect personal information from minors.

Age is verified using the date of birth provided at registration. If a member is found to be under 18, their account will be immediately closed and all collected data will be deleted.

If you believe a minor is using EX88, please notify us at support@ex88.express. We will take prompt action.

08

Privacy Policy Updates

EX88 may update this Privacy Policy from time to time as needed. When changes are made, the "Last Updated" date at the top of the page will reflect the revision.

  • For minor changes, only the page will be updated.
  • For major or significant changes, registered members will be notified by email at least 30 days in advance.
  • Continuing to use EX88 after any changes have been made will be considered acceptance of the updated policy.
  • Previous versions of the policy are available upon request and will be sent by email.
09

Privacy Contact

For any questions, complaints, or requests regarding your data privacy, contact EX88's data protection team through the following:

  • Email: support@ex88.express — use the subject line "Privacy Request"
  • Live Chat: 24/7 in Bengali — click the chat button on any page
  • Phone Hotline: Active 24/7

EX88 will provide an initial response within 7 business days of receiving a complaint. Complex cases may take up to 30 days to resolve.

General FAQs

Frequently asked questions about tournament activity and profile updates

This is a fair question — especially for those who value their privacy. EX88 never displays real names of tournament or leaderboard participants. Only your username or display name is shown, which you can choose yourself in your profile settings. Your real name, mobile number, or email provided at registration will never appear on any public leaderboard.

Tournaments generally work as follows: over a set period (such as one week or one month), you climb the rankings by earning the most points or meeting specific criteria in designated games or betting categories. Prizes are typically bonus credits, free bets, or cash. Joining a tournament usually requires separate registration — full details are available on the promotions page. You can opt out of any tournament at any time, and your username will be removed from the leaderboard.

After registering with EX88, you can update your mobile number or email address — however, this cannot be done directly on your own, as these details are tied to your identity and account security. You'll need to contact the support team to make any changes.

Here's how the process works: First, contact EX88 via live chat or email support@ex88.express. Let us know you want to update your mobile number or email address. The support team will verify your identity — an OTP may be sent to your old number, or you may be asked to provide your national ID details. Once verification is complete, your new number or email will be updated. This typically takes within 24 hours.

Keep in mind — even if you no longer have access to your old mobile number, there are alternative ways to verify your account. Our support team will assess your situation and help accordingly.

Related Pages

Other EX88 Policies & Helpful Pages

Terms & Conditions

Complete rules covering accounts, bonuses, payments, and betting.

Read
Responsible Gaming

Deposit limits, self-exclusion & free support.

Read
About Us

Learn about EX88's history, mission, and team.

Read
Help Center (FAQ)

All your common questions answered in one place.

View

Your data is safe — join EX88 today

Your privacy is our top priority at EX88. Register securely and get a 100% bonus on your first deposit.

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